Shipping Policy
At Venmathi Cold Pressed Oil, we are committed to delivering your orders safely and on time.
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
2. Delivery Time
Within Chennai: Delivery in 1–2 business days.
Outside Chennai (Tamil Nadu): Delivery in 1–3 business days.
Rest of India: Delivery in 3–7 business days, depending on the destination.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping may be offered on selected products or promotional offers.
4. Cash on Delivery (COD)
Cash on Delivery (COD) is available only within Chennai.
COD availability depends on the delivery location.
5. Order Tracking
Once your order is shipped, tracking details will be shared via WhatsApp, SMS, or email, wherever applicable.
6. Delayed Deliveries
While we strive to deliver on time, delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with your order details and clear photos. We will review the issue and provide an appropriate resolution.
8. Contact Us
For any shipping-related queries, please contact us:
Venmathi Cold Pressed Oil
📞 Phone/WhatsApp: [Your Contact Number]
📧 Email: [Your Email Address]
